TicketsCandy adds reserved seating and interactive venue maps

TicketsCandy has rolled out reserved seating, interactive venue maps, a rebuilt checkout, and new booking-flow controls for timed events. The update broadens the platform’s use cases for theaters, concerts, dinner events, museums, tours, and other venue-based sales.

Why it matters: - TicketsCandy is broadening its platform beyond basic event ticket sales. - The update lets organizers sell assigned seats, manage timed-entry bookings, and support more venue layouts from one system. - The changes could help smaller venues and nontraditional events use online ticketing without custom development.

What happened: - TicketsCandy released a major platform update on Sept. 1, 2026. - The release adds reserved seating to the ticketing system for the first time. - The update also includes a rebuilt checkout and new controls for events that use dates and time slots. - TicketsCandy introduced interactive venue maps that let buyers view available seats and pick a specific seat before purchase.

The details: - Organizers can create smaller seat layouts with a few rows or larger maps with sections and multiple floors. - The system supports individual seats, tables, booths, seating sections and general admission areas. - The seating tools are designed for theaters, concerts, sporting events, comedy shows, school performances, dinner events, galas, conferences and similar events. - A dinner fundraiser can place tables around a stage and price tickets by table location. - A community theater can separate orchestra and balcony seating. - A sports venue can divide seats into sections with different prices. - A comedy club can map tables near the stage and less expensive seating farther away. - Large venues can use sections to make maps easier to browse. - Multi-floor venues can show seating on separate levels. - Organizers can assign different ticket types to the same seating area. - A theater can offer adult, child and senior tickets in one orchestra section, while the balcony carries its own pricing. - Buyers select a seat first and then choose from the ticket options tied to that part of the venue. - The checkout now runs on a newer technical architecture. - TicketsCandy says the rebuild should improve page speed, security and the buying experience on desktop and mobile. - The checkout interface now uses a cleaner layout with fewer distractions across ticket selection, attendee information, booking details and payment. - The new architecture is meant to make future ticketing features easier to add. - The booking flow for timed events can now start with tickets or with the calendar. - The traditional flow starts with ticket selection, then attendee details, then date and time. - The new option starts with date and time selection before ticket choice. - The calendar-first flow is aimed at attractions and appointment-style events where availability matters more than ticket type. - TicketsCandy already supports timed entry, recurring events, ticket bundles, products, donations, mobile ticket scanning, online ticket widgets, event pages and other event management tools.

Between the lines: - Reserved seating changes the kind of events TicketsCandy can realistically serve. - The checkout rebuild appears to be a platform foundation shift, not just a visual refresh. - Giving organizers control over whether buyers pick tickets or time slots first should reduce friction for very different event types. - The update also positions TicketsCandy to compete more directly with ticketing platforms built for larger venues and more complex seat management.

What’s next: - TicketsCandy is likely to add more checkout features and advanced purchasing options on top of the new architecture. - Organizers can now match the checkout flow to each event instead of forcing every event into the same sales process.

The bottom line: - The update makes TicketsCandy more flexible for assigned seating, timed entry and venue-specific ticket sales.